IJLLL 2016 Vol.2(3): 86-89 ISSN: 1793-8244
DOI: 10.18178/IJLLL.2016.2.3.72

Exploring Business Communication Strategies Based on CEFR

Yasuo Nakatani
Abstract—This study explores how international businesspeople recognize the required levels of English for business purposes. First five well-experienced international business experts were interviewed to investigate the use of relevant skills and communication strategies (CSs) to enhance their business negotiation. The results indicate that they tend to use advanced strategies for maintaining and developing their interaction. Next, an open-ended questionnaire study for 200 subjects using English for their work was conducted. The results reveal that higher level people in the CEFR tend to use 62 CS items for their business. These items can be used to operate quantitative research in the future.

Index Terms—Business communication, CEFR communication strategies, interview, questionnaire.

Yasuo Nakatani is with Faculty of Economics, Hosei University, Tokyo, Japan (e-mail: nakatani@ hosei.ac.jp).

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Cite:Yasuo Nakatani, "Exploring Business Communication Strategies Based on CEFR," International Journal of Languages, Literature and Linguistics vol. 2, no. 3, pp. 86-89, 2016.

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